24 hours Standby Emergency On Call Service
24 hours Standby Emergency On Call Service (Terms and Conditions apply)
System description : Since the systems are being used in the building 24 hours non-stop and there are risks of breakdown at any time including night time. Therefore the 24 hours Standby Emergency On Call Service will help our customers who signed Maintenance Contract with us to immediately resolve their headache at any time. Emergency On Call Service after working hour will be provided based on urgency level (terms & conditions apply) otherwise will be attended on the next working day.
System Operation flow : Our standby technical team will attend to project site which facing system breakdown problem upon customer call in. Then they will carry out the troubleshooting service immediately and try to resolve the problem. Spare part replacement will be done for the customer who sign Comprehensive Maintenance Contract otherwise will be carry out upon customer confirmation on the charges.
System application location : all types of building